At Wo Jun (Shanghai) Industrial Co., Ltd., we are committed to delivering high-quality marine hydraulic systems, engine control components, and spare parts. Due to the industrial and customized nature of our products, returns and refunds are handled under specific conditions.
Please review the policy below carefully before placing an order.
Returns may be accepted within 30 days from the delivery date, subject to the following conditions:
Products that have been installed, used in operation, or modified are not eligible for return unless confirmed defective.
Due to the specialized nature of marine equipment, the following items are non-returnable:
If a product is received damaged or defective:
If the defect is confirmed to be manufacturing-related, we will offer:
Once returned items are received and inspected, we will notify you regarding approval or rejection of your refund.
If approved, the refund will be processed to the original payment method within a reasonable number of business days, depending on banking procedures.
If you have not received your refund:
We only replace items if they are defective or incorrectly supplied.
To request an exchange:
📧 Email: sales@atoz-marine.com
Provide your order number and product details before returning the item.
Do not return products without prior confirmation.
Return address will be provided upon approval.
For project-based or custom-manufactured systems, returns are not accepted unless there is a confirmed manufacturing defect.
For any questions regarding returns, exchanges, or technical evaluation:
📧 sales@atoz-marine.com
📱 +86-18910763133